★★★★★
tldr: On time. Professional. Personable. Thorough.
The temperature went up fast here in St George this year, reaching the 90s in mid-March! As it warmed up inside, our AC unit kicked on, and I heard it running hard. At some point I noticed that no air was coming from the vents. Odd.
I turned the fan to "on," and still had nothing from the vents, so I shut the system off & went looking for help. Reviews of local companies led me to a smaller operation called Red Dirt. They took my call at 6:30 on Friday morning and, at 8:30, they were at my door.
The technician's inspection of the system revealed a burned out fan motor, which they swapped out for a new one. How much for rhe motor? Nada - it had five days left under warranty! Next the checked the AC unit itself, and found that a leak had allowed all of the coolant to escape. Red Dirt brazed the container so it would hold pressure again, then loaded it up with coolant.
It has been a week now, and we're running great. The temps have cooled a bit, but we know they'll go up again, and we'll be ready!